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FAQ

YOUR QUESTIONS,
ANSWERED.

Everything you need to know about Needle Free jet technology.

NeedleFree™ is a reusable, needle-free jet injector designed to deliver medications, vitamins and other injectable solutions without using a traditional needle. Instead, it uses precision high-pressure technology to create a fine stream of liquid that passes through the skin in a fraction of a second.

The result is a faster, more comfortable injection experience that helps reduce anxiety and needle-related stress.

NeedleFree™ uses spring-powered jet injection technology to deliver medication beneath the skin without a needle.

When activated, the device generates a high-pressure micro-jet that penetrates the skin and delivers the medication into the intended tissue layer quickly and accurately.

The injection typically takes less than a second.

Yes. NeedleFree™ is manufactured to strict medical device standards and is designed to provide safe, reliable medication delivery when used according to the instructions supplied with the device.

Always use NeedleFree™ with medications prescribed or recommended by your healthcare professional and follow all instructions carefully.

Yes. The NeedleFree™ injector is based on technology that is:

  • EC Certified
  • Manufactured under ISO quality standards
  • Registered with the Australian Therapeutic Goods Administration (TGA) for prescription medication use

These certifications help ensure the device meets recognised international standards for quality and safety.

NeedleFree™ is compatible with many injectable medications and solutions, including:

  • Insulin
  • GLP-1 medications (where appropriate)
  • Vitamins
  • Peptides (where prescribed)
  • Hormones
  • Vaccines
  • Other compatible injectable medications

Always check with your healthcare professional before using any medication with NeedleFree™.

NeedleFree™ is suitable for many adults and children who require regular injections.

It is commonly used by:

  • People managing diabetes
  • Patients requiring long-term injectable therapies
  • Healthcare professionals
  • Wellness clinics
  • Veterinary professionals (where applicable)

Children should always be supervised by a responsible adult.

Most users report significantly less discomfort than a traditional needle injection.

While individual experiences vary depending on the medication, injection site and personal sensitivity, NeedleFree™ is designed to minimise pain, reduce needle anxiety and provide a more comfortable injection experience.

NeedleFree™ is engineered for long-term use.

With proper care and maintenance, the injector is designed to perform up to 10,000 injections, making it one of the longest-lasting reusable needle-free injection systems available.

Individual components may require periodic replacement according to the manufacturer's maintenance recommendations.

The injector mechanism is designed for approximately 10,000 injections.

The number of doses you receive depends on the medication, dosage volume and the lifespan of replaceable consumable components.

Keeping your NeedleFree™ injector clean helps ensure reliable performance.

We recommend:

  • Wiping the exterior with a clean disinfectant wipe after use.
  • Cleaning medication-contact components according to the user manual.
  • Inspecting the injector regularly for wear or damage.
  • Storing it in a clean, dry location away from direct sunlight.
  • Replacing consumable parts when recommended.

Never immerse the injector body in water unless specifically instructed in the user guide.

NeedleFree™ has been used with a wide range of injectable medications in clinical and practical settings.

Compatibility depends on the formulation, viscosity and dosage requirements of each medication.

If you are unsure whether your medication is suitable, please contact us or consult your healthcare professional before use.

No. The injector itself delivers medication without a needle.

Depending on your medication, you may still use a needle when transferring medication from certain vials into the injector ampoule if required by the medication packaging.

Absolutely. Many users choose NeedleFree™ specifically because it helps reduce anxiety associated with traditional injections.

By eliminating the needle itself, many people find injections become quicker, less stressful and easier to manage.

Yes. NeedleFree™ is suitable for use by qualified healthcare professionals in clinics and medical practices as well as by trained individuals administering their own prescribed medications.

Yes. NeedleFree™ is compact, reusable and easy to transport.

When travelling with prescription medications, always comply with airline and customs requirements and carry any necessary documentation from your healthcare provider.

Our support team is here to help. Whether you have questions about compatibility, setup, maintenance or ordering, we're happy to assist.
📧 support@needlefree.co.nz
Or visit our Contact Us page to send us a message.

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