1. Acceptance of Terms
By accessing or using the NeedleFree™ website (the "Website") or purchasing any products from NeedleFree™ (the "Products"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, your must not use our Website or purchase our Products.
These Terms apply to all visitors, users and others who access or use the Website or purchase Products from NeedleFree™.
2. Definitions
"NeedleFree™", "we", "our", "us" or "Company" means NeedleFree™ and any related entities.
"Customer", "you" or "your" means any person who accesses the Website or purchases Products.
"Products" means the NeedleFree™ jet injector device and any related accessories.
"Website" means the website located at www.needlefree.co.nz and any subdomains.
"Order" means a request by you to purchase Products from us.
"Prescription Medication" means any medication that is restricted to sale by prescription under the Medicines Act 1981 (NZ).
3. Website Use
You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:
- Use the Website in any way that breaches any applicable local, national or international law or regulation.
- Attempt to gain unauthorised access to our systems or interfere with the operation or security of the Website.
- Use the Website to transmit any harmful, offensive, or illegal content.
We reserve the right to suspend or terminate your access to the Website at any time if we reasonably believe you have breached these Terms or used the Website unlawfully.
4. Eligibility to Purchase
You must be at least 18 years of age to purchase Products from our Website. By placing an Order, you confirm that you are legally able to enter into a binding contract with us.
5. Medical Device Information
NeedleFree™ Products are intended to be used only in accordance with the Instructions for Use provided with the Product. Products are not intended to diagnose, treat, cure, or prevent any disease.
6. Intended Use
Products must only be used with compatible medications and accessories as specified in the Instructions for Use. Use with incompatible substances or accessories may cause injury and will void any applicable warranty.
7. Prescription Medications
Where a Product is used in conjunction with Prescription Medication, the Customer is solely responsible for complying with all applicable prescription requirements, including obtaining a valid prescription from a registered healthcare provider.
8. Orders & Acceptance
All Orders placed through the Website are subject to acceptance and product availability. We reserve the right to refuse or cancel any Order at our discretion, including where a pricing or listing error has occurred.
9. Pricing & Payment
All prices are shown in New Zealand Dollars (NZD) and include GST where applicable, unless stated otherwise. We reserve the right to change prices at any time without prior notice.
10. Product Availability
Products may be modified, updated, or discontinued at any time without notice. We do not guarantee that any Product will remain available for purchase.
11. Shipping & Delivery
Delivery estimates provided at checkout or elsewhere on the Website are approximate and are not guaranteed. We are not liable for delays caused by couriers or circumstances outside our reasonable control.
12. Risk & Title
Risk in the Products passes to you upon delivery, unless otherwise required by law. Title to the Products passes upon full payment being received by us.
13. Consumer Guarantees Act 1993
Nothing in these Terms is intended to limit or exclude any rights you may have under the Consumer Guarantees Act 1993 or other applicable New Zealand consumer protection legislation.
14. Returns & Refunds
Please refer to our separate Returns & Refund Policy for full details on eligibility, timeframes, and the returns process.
15. Warranty
Our warranty covers manufacturing defects under normal use. Warranty coverage excludes damage caused by misuse, abuse, accidental damage, or unauthorised modifications to the Product.
16. Product Safety
Always follow the official Instructions for Use provided with your Product. Failure to do so may result in injury and is not covered under warranty.
17. Medical Disclaimer
Information provided on this Website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional regarding your specific medical needs before using our Products.
18. Limitation of Liability
To the maximum extent permitted by law, our liability arising from your use of the Website or Products is limited. We are not liable for any indirect, incidental, or consequential loss.
19. Intellectual Property
All content on this Website, including text, images, logos, and designs, remains the property of NeedleFree™ or its licensors and may not be reproduced without prior written consent.
20. User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
21. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
22. Third Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any external websites linked from our Website.
23. Force Majeure
We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.
24. Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand, and you submit to the exclusive jurisdiction of the New Zealand courts.
25. Changes to these Terms
We may amend these Terms at any time by publishing an updated version on our Website. Continued use of the Website following any changes constitutes acceptance of the amended Terms.
26. Contact Information
If you have any questions about these Terms, please contact us at support@needlefree.co.nz or visit www.needlefree.co.nz.